Frequently Asked Questions
Everything you need to know about your RLP experience, from shipping to style advice.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery in real-time.
What is the RLP return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
RLP accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. RLP is committed to using organic cotton and recycled polyester in over 60% of our collections, working only with certified ethical manufacturers.
Do you ship internationally?
Yes, RLP ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.